As our tradition says “Atihthi Devo Bhava” meaning we must treat our guest like
God has arrived. To cater their need and making sure they are comfortable are the
core functions of hospitality. This basic concept has taken shape into a giant and
institutionalized industry called Hospitality. With the steep rise in the tourism
various hotels, restaurants, motels, resorts have opened up to cater the demand.
This is the reason new job seekers are more inclined to make it their first career
option. A lot of training centers like Institute of Hospitality Management, ITC
Institute of Hospitality etc. are available which provide job oriented courses to
make the candidate employable and industry ready.
People aspiring for a career should be a 12th pass or graduate. Those who already
have a qualification in hospitality can do more customized courses and new to this
field can start with a degree course where they will be taught and trained all aspects
of hospitality like front office management, housekeeping, service, order management,
occupancy control, culinary art, cooking, food and beverage section, clearance etc.
Basic computer literacy is also required. People can opt for various courses such
- BSc. in Hospitality and Hotel Administration
- MSc. in Hospitality and Hotel Administration
- Diploma in Hotel Management
- Post Graduate Programmes in Hotel management.
This industry demands excellent communication and hardcore soft skills orientation.
Every time one need to interact with guests and clients, so one needs good inter
personal skills, customer relationship management. Good analyzing ability, quick
decision making and always ready with an alternative solution may help a person
to become successful in this industry. These skills can be acquired and learnt with
training, experience and practice.
With the advent of the globalization a lot of hotel and restaurants are coming up
on national and international level. This has actually resulted in producing many
jobs in different streams of hospitality and housekeeping. Some areas are front
desk management, lobby management, food & order management, service management,
clearance management etc.Designation at which aspirants works can be summarized
- Executive Housekeepers
- Front Office manager
- Room Service Manager
- Banquet Manager
- Resident Manager
- Service managers
- Assistant Manager
- General Manager
As this industry in a rapid growth salaries are also good. Those who are starting
can expect a salary of Rs.15000 to Rs. 30000.Various companies hire from good institutes
also where starting can be even much better. With the experience and growth in designation
people start earning very lucrative pay packages.
In the present scenario this sector is booming and one of the most promising career
options. Top notch companies and educational institute are entering into profitable
ventures to hire a lot of job seekers and providing them training in various discipline
of hospitality and housekeeping so that they can be accepted and absorbed in the
industry with excellent knowledge, skills and attitude. Man power requirement is
very high here and a lot of industry ready courses are available to start with.